Three departments: Further optimize payment services in the business field and improve payment convenience

On April 17, according to the People’s Bank of China website, the People’s Bank of China, the Ministry of Commerce, and the State Administration of Foreign Exchange issued the “Notice on Further Optimizing Payment Services to Improve Payment of Payment”.
The notice pointed out that promoting banking financial institutions, non -bank payment institutions and clearing institutions to improve mobile payment services, optimize identity information verification mechanisms, and open service hotlines, produce graphics, videos and other promotional products for the elderly and foreign people to come to China., Improve the friendliness and convenience of registering and using mobile payment.
Encourage e -commerce platforms to fully consider the consumer needs of foreign personnel to come to China, strengthen cooperation with banking financial institutions, non -bank payment institutions, and clearing institutions, optimize international services, rich multi -language services, multi -payment options and other product functions, enhance online shopping paymentExperience.
The full text is as follows:
The State Administration of Commerce of the People’s Bank of China issued the “Notice on Further Optimizing the Payment Service to Enhance Payment Convenience in the Commercial Field”
In order to thoroughly implement the decision -making and deployment of the Party Central Committee and the State Council, and implement the “Opinions of the General Office of the State Council on Further Optimizing Payment Services to Improve Payment Convenience”, on April 16, the People’s Bank of China, the Ministry of Commerce, and the State Administration of Foreign Exchange jointly issued the “About FurtherNotice of Optimizing the Payment Convenience in the Business Field “(hereinafter referred to as the” Notice “).
The “Notice” focuses better to better meet the diversified payment services of groups such as elderly people and foreign people to come to China in the business field, and strengthen the cooperation between the competent business departments of various localities and the Chinese People’s Bank of China.Tolerant and diverse payment acceptance environment, optimizing cash use environment, enriching mobile payment applications, strengthening the international consumer center city demonstration leadership, strengthening publicity and promotion, etc., strive to improve the multi -level and diversified payment service system, and jointly improve the level of payment services in the business field.
In the next step, the People’s Bank of China, the Ministry of Commerce, and the State Administration of Foreign Exchange will refine the implementation measures, and cooperate with both the supply and demand of financial institutions and merchants to promote the promotion and application of various payment methods in the business field.Payment services effectively meet the needs of group payment services such as elderly people and foreign people to come to China.
appendix:
Notice of the State Administration of Commerce of the Ministry of Commerce of the People’s Bank of China on further optimizing the payment service in the business field to improve payment convenience
The Shanghai Headquarters of the People’s Bank of China, provinces, autonomous regions, municipalities, and planned cities branches; all provinces, autonomous regions, municipalities, planned cities, Xinjiang Production and Construction Corps Commerce; State Foreign Exchange Administration provinces, autonomous regions, municipalities, and planned municipal bureaus bureaus:
In order to thoroughly implement the decision -making and deployment of the Party Central Committee and the State Council, better meet the demand for diversified payment services such as elderly people and foreign people to China in the business field, and ensure that consumers pay the options.Opinions of Payment Convenience “(National Office [2024] No. 10) requirements, the notice of the work related to payment services in the business field is as follows:
1. Focus on key commercial places and build a variety of tolerance and diverse payment acceptance environment
(1) The competent business departments of various localities and the branch of the People’s Bank of China determine the large -scale business districts, pedestrian streets, shopping malls, department stores, chain supermarkets and convenience stores, restaurants, tax refund stores, tax -free stores and other key merchant lists.Promote key venues and key merchants with necessary software and hardware facilities such as mobile payment, domestic and overseas bank cards, cash, etc. to ensure consumers choose payment methods and tools independently.Actively promote the national demonstration pedestrian streets and demonstration smart business district key merchants to support the acceptance of domestic and foreign banking cards, and encourage localities to actively create conditions.Incorporate the acceptance of domestic and overseas bank cards at home and abroad in the scope of evaluation of the quality evaluation of relevant pilot demonstration services.
(2) The branch of the People’s Bank of China to promote the guarantee guarantee of the banking financial institutions and non -bank payment institutions, in accordance with the key venues and the list of key merchants, accelerate the reconstruction and distribution of the software and hardware of domestic and foreign bank cards to accept equipmentPayment development.Promote the transformation of automatic withdrawal machines (ATMs) of the banking financial institutions and support the use of domestic and foreign bank cards to withdraw cash.The branch of the People’s Bank of China and the competent business departments of various places jointly carry out the coverage of merchant acceptance to urge the guidance to promote the continuous optimization of the bank card acceptance environment.
2. Focus on the field of people’s livelihood consumption and optimize the cash use environment
(1) The competent business departments of various places in conjunction with the People’s Bank of China branches to guide retail, catering, accommodation and other industries, especially convenience stores, setting (agricultural) trade markets, vegetable markets, breakfast shops, beauty hairdressers, pharmacies and other people’s livelihood fields and other people’s livelihood fieldsThe operating entity is well -reserved to meet the needs of consumers’ cash use, and enhance the capacity of cash and payment in the daily consumption field.In combination with the construction of the city’s one -hour clock, the people’s life circle is guided to publicize the public promise to collect cash, and standardize the support of cash receipts and payment logos.
(2) The branch of the People’s Bank of China guided the banking financial institutions to come to help relevant business entities to prepare cash to prepare for cash, and open up small -scale cash cash and coin -wallet exchanges for the elderly and foreign people to come to China.Continue to carry out special rectification work renovation of renovation of RMB.
3. Strengthen the integration of innovation and enrich mobile payment applications
Promote the banking financial institutions, non -bank payment institutions and liquidation institutions to improve mobile payment services, optimize identity information verification mechanisms, and open service hotlines, produce graphics, videos and other promotional products for elderly people and foreign people to come to China., Use the friendship and convenience of mobile payment.Encourage e -commerce platforms to fully consider the consumer needs of foreign personnel to come to China, strengthen cooperation with banking financial institutions, non -bank payment institutions, and clearing institutions, optimize international services, rich multi -language services, multi -payment options and other product functions, enhance online shopping paymentExperience.
Fourth, strengthen demonstration leadership, optimize the international consumer center city payment environment
Supporting international consumer cities will optimize the payment environment of foreign people to come to China as an important task to better play a leading role in demonstration.Incorporate payment convenience into the international consumer center cities cultivation and construction evaluation indicators, establish a supervision mechanism, and accelerate the creation of multi -method options, multi -scenario can be applied, and multi -currency -convertible payment environment.Take the lead in building a group of foreign personnel to pay for the key business district, and strive to basically achieve full coverage of key merchants’ overseas bank card acceptance.Actively promote the establishment of payment service counters at the port of entry and key places, distribute multi -language, multi -type propaganda materials, and provide services such as currency exchange and guidance download mobile payment applications (APPs).Optimize the level of foreign exhibitors and audience payment services for key exhibitions such as the Expo, the Canton Fair, and the Service Fair.Encourage other cities to carry out related tasks to enhance the payment service experience of foreign personnel to come to China.
5. Strengthen publicity and promotion and improve the awareness of payment services
The branch of the People’s Bank of China, the branch bureaus of the State Foreign Exchange Administration, and the competent commercial departments of various localities should guide financial institutions and merchants to do a good job of posting and posting of domestic and foreign bank cards, ATM bank card cash, cash acceptance, foreign currency exchange and other logos to strengthen business personnel trainingEssenceEncourage banking financial institutions to set up payment service consultation points in large business districts and other places.Use various online and offline channels to normalize payment services, carry out publicity of maintaining the statutory status of RMB and anti -fake currency law, and continuously improve the awareness of groups such as elderly people and foreign people to come to China.
The branch of the People’s Bank of China, the competent business departments of various places, and the branch bureaus of the State Administration of Foreign Exchange should attach great importance, improve the positions, strengthen the division of labor, formulate work plans, clarify the timetable and roadmap, refine the implementation measures in the jurisdiction, from financial institutions, from financial institutions, from financial institutionsExercise both ends of the merchants, promote the promotion and application of multiple payment methods in the business field, provide better, efficient and convenient payment services, and effectively meet the needs of group payment services such as elderly people and foreign people.
People’s Bank of China
Ministry of Commerce
State Administration of Foreign Exchange
April 15, 2024
Source: People’s Bank of China website
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